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How to Improve Email Deliverability for High-Volume Senders

April 17, 2025
minutes
How to Improve Email Deliverability for High-Volume Senders

When you're sending hundreds of thousands of emails a month, deliverability isn’t just a technical metric — it’s a revenue lever.

High-volume senders live or die by inbox placement. One wrong move and you’re not just losing reach — you’re burning your list, skewing your performance data, and quietly killing your ROI.

This guide breaks down how to improve email deliverability by fixing the most common mistakes and understanding where traditional infrastructure falls short. If you’re still relying on shared IPs or generic ESP setups, this is your chance to rethink what your system should do. And if you’re already moving toward dedicated infrastructure, you’ll see exactly how to maximize the impact.

Let’s get into it.

Why Email Deliverability Should Be a Top Priority

When your team is sending emails at scale, hitting the inbox consistently becomes a make-or-break.

Hitting the Inbox = Hitting Revenue Goals

If you're sending hundreds of thousands of emails a week, even a small drop in deliverability can quietly kill performance. Messages land in spam, open rates dip, and conversions take a hit. But it’s not always obvious — metrics may look “fine” until you zoom in and see you're missing the inbox entirely.

Deliverability issues are often mistaken for weak creative or timing problems, when in reality, your best offer may never even reach the recipient.

What Affects Email Deliverability?

A lot more than most senders think. It’s not just about content or subject lines — it's a full system that needs to work in sync:

  • Sender reputation: Your IP and domain history matters.

  • Infrastructure: Missing or misconfigured SPF, DKIM, and DMARC can wreck your inboxing.

  • List quality: Old, unengaged, or purchased lists are deliverability killers.

  • User behavior: Spam complaints, unsubscribes, and low engagement send the wrong signals.

  • ISP compliance: Gmail, Outlook, Yahoo, and others have their own evolving standards.

Every part of your email program either improves or undermines your ability to get seen. And for high-volume senders, these signals multiply quickly.

Authenticate Your Sending Infrastructure

Before tweaking subject lines or playing with send times, your foundation needs to be solid. Authentication isn’t optional — it’s the baseline for how to improve email deliverability and keep your messages out of spam folders.

Set Up SPF, DKIM, and DMARC

These three acronyms do more heavy lifting than most marketers realize:

  • SPF (Sender Policy Framework): Confirms that your domain is allowed to send email from a particular server.

  • DKIM (DomainKeys Identified Mail): Attaches a digital signature to every message, proving it wasn’t tampered with.

  • DMARC (Domain-based Message Authentication, Reporting & Conformance): Tells inbox providers what to do if a message fails SPF or DKIM — and gives you visibility through reports.

These protocols are standard, but they’re not enough on their own. Without dedicated infrastructure that keeps them properly aligned and monitored, you're constantly exposed to risk.

Check Your Domain and IP Reputation

High-volume senders benefit from dedicated IPs, but that also means full responsibility. If your emails generate too many bounces or spam complaints, your IP reputation tanks — and so does your deliverability.

Brands using traditional ESPs often struggle here, especially when they're placed in shared sending pools. You can fully own and protect your sending reputation with the right setup.

Clean and Maintain Your Email List

Even the most perfectly crafted email can get flagged if it’s sent to the wrong inboxes. When you’re scaling, list quality is one of the most overlooked factors in how to improve email deliverability — and one of the easiest to fix.

Why List Hygiene Matters More Than You Think

Every invalid address, spam trap, or unengaged contact in your database signals to inbox providers that your emails might not be welcome. Too many of those signals can cause your entire domain to be suppressed.

The bigger your list, the more damage a small percentage of bad data can do. What looks like a “small issue” at 1,000 contacts becomes a serious risk at 100,000.

How to Keep Your List Clean Without Losing Reach

You don’t have to cut aggressively, but you need a system. Here’s what high-volume senders typically get right:

  • Remove hard bounces immediately. If an address fails once, it shouldn’t be on your next send.

  • Suppress inactive subscribers. Set a re-engagement window (e.g., 60–90 days) and pause sending to users who don’t open or click.

  • Avoid purchased lists. Always. Even “verified” ones. They tank your sender reputation fast.

  • Use confirmed opt-ins when possible. Double opt-ins aren’t required, but they reduce risk and improve engagement long term.

Without control over deliverability tools and automated suppression, these fixes become hard to maintain. A better infrastructure setup makes them the default.

Follow Smart Sending Practices

Once your infrastructure and list are in good shape, it’s time to examine your sending behavior. At high volumes, inbox providers constantly analyze your sending behavior. Your emails are more likely to get throttled or filtered if they look suspicious, inconsistent, or aggressive.

Warm Up New Domains and IPs Properly

If you're starting with a fresh domain or IP, inbox providers have zero context for your sending behavior — which means they assume the worst until proven otherwise. 

The solution is gradual warm-up. Start small (a few hundred emails a day), then increase volume in stages. Focus on sending to your most engaged segments first to build trust signals early.  Most ESPs don’t guide you through this well. Dedicated infrastructure should include a clear warm-up strategy.

Jumping from zero to 50k sends overnight is one of the fastest ways to land in spam.

Control Frequency and Volume Caps

Just because someone signed up doesn’t mean they want to hear from you five times a week. Aggressive frequency is a common mistake high-volume senders make, especially when trying to hit revenue targets.

Let users set their own preferences with a frequency center. If that’s not possible, implement a cap — for example, no more than X emails per contact per Y days.

Fewer, more relevant emails often perform better than constant blasts.

Get the Timing Right

There’s no one-size-fits-all answer to timing, but sending to your full list at the same time every day can trigger throttling. Vary send times, test different windows based on engagement data, and stagger large sends to avoid delivery delays.

The goal isn’t just to avoid penalties — it’s to look like a real, trusted sender. Because that’s what inbox providers reward.

Optimize Your Email Content

Once your infrastructure and sending patterns are in place, your content becomes the next filter. Inbox providers constantly evaluate what you say, how you say it, and how people react to it.

This part isn’t just about clever copy — it’s about staying out of spam while keeping engagement high.

Avoid Content That Triggers Spam Filters

Even legitimate emails can be flagged if they look like spam. Some red flags are obvious, and others are surprisingly subtle.

Watch out for:

  • Excessive use of all caps or exclamation points

  • Spammy phrases like “Act now!” or “You’ve been selected!”

  • Too many images without enough supporting text

  • Sloppy HTML or mismatched tags

If your team uses templates, make sure they’re clean and properly coded. Poor formatting isn’t just bad UX — it’s a deliverability liability.

Structure Your Emails for Better Deliverability

The way your message is built matters just as much as what it says. Here are a few low-effort, high-impact fixes:

  • Maintain a healthy text-to-image ratio — avoid image-only emails.

  • Always include alt text for images and a plain-text version of your message.

  • Use a clear sender name and email address that matches your domain.

  • Avoid attaching files — link out instead.

In short: make it easy for inbox providers to read, interpret, and trust your message.

Use a Custom Tracking Domain

Here’s a pro tip that many high-volume senders miss — stop using your ESP’s default tracking domain. When thousands of other senders are also using it, any spam issues they cause can bleed over into your reputation.

Setting up a custom tracking domain aligns your tracking links with your brand and keeps control of your sender reputation in your hands..

Why Inbox Rules Are Getting Stricter — and What That Means for Scale

Over the last year, inbox providers like Gmail, Yahoo, and Outlook have introduced new rules aimed at curbing high-volume spam. That’s good for users — but it’s created new headaches for legitimate senders.

The updates include:

  • Stricter spam complaint thresholds (e.g. Gmail’s 0.3%)

  • Mandatory authentication (SPF, DKIM, and DMARC must be aligned)

  • Clear one-click unsubscribe links

  • More aggressive filtering based on engagement signals

What used to be “nice to have” is now table stakes — and the bar keeps rising.

Where Standard ESPs Hit a Wall

If you’re sending millions of emails on traditional infrastructure — or worse, a shared IP pool — these rule changes can limit how fast you can scale. Even if your program is clean, your deliverability can suffer from issues out of your control.

And when inbox providers treat you like spam, you don’t just lose reach — you lose data, sales, and trust.

The Smarter Play at High Volume

More senders are moving toward setups that give them complete visibility and control—custom domains, dedicated IPs, deeper engagement filtering, and infrastructure built for scale.

When you’re sending at this level, it’s not about squeezing more out of your ESP. It’s about owning your reputation — and setting up systems that protect it.

Monitor Performance and Respond Fast

Deliverability isn’t something you fix once and forget. It shifts over time — sometimes subtly, sometimes overnight. The only way to stay ahead is to monitor the right signals and act quickly when things start to slip.

Track Metrics That Actually Matter

Open rates aren’t the whole story. In fact, with iOS privacy changes and preloading, they’re becoming less reliable every year. At high volume, you need deeper visibility into what’s really happening:

  • Inbox placement rate — how many emails actually land in the inbox vs. spam

  • Spam complaints — especially important to track against thresholds like Gmail’s 0.3%

  • Bounce rates — both hard and soft, with trends over time

  • Engagement velocity — are users clicking, replying, or just ignoring?

If any of these metrics trend in the wrong direction, it’s a signal that something’s off — whether that’s your content, your cadence, or something technical under the hood.

Respond Before Problems Snowball

The most dangerous thing about a deliverability dip? It often feels small… until it’s not. A drop in inbox placement today can spiral into engagement loss, domain degradation, and long-term recovery work if it’s left unchecked.

High-volume senders need systems in place to catch issues early—bounce spikes, creeping complaint rates, blocks from specific inbox providers—and adjust before reputation damage sets in.

It’s not about chasing perfection. It’s about being alert, responsive, and consistently tightening what you can control.

Pro Tips for High-Volume Senders

Once you’ve locked in the fundamentals—clean infrastructure, good sending habits, and healthy lists—the next step is optimization. Small changes can lead to big improvements when you’re sending at scale.

Here are a few tactics that consistently improve email deliverability for high-volume senders without requiring massive overhauls.

1. Don’t Treat All Subscribers the Same

Segment your audience based on engagement. People who open and click regularly can handle higher frequency. Those who haven’t opened in 30+ days? Start pulling back or pausing.

Adjusting frequency based on behavior keeps your complaint rate low and your reputation strong.

2. Use Sunset Policies Strategically

Don’t hang on to disengaged contacts forever. Create a “sunset flow” — a last-chance campaign to re-engage users — and stop emailing them if they don’t bite.

It’s better to remove 10,000 cold addresses than to keep dragging down your engagement metrics.

3. Build Deliverability Into Campaign Planning

Plan the deliverability side in advance if you’re launching a big promo or campaign. Warm up sending volume, segment thoughtfully, and monitor closely as it rolls out.

Don’t just drop 1M emails and hope for the best.

4. Don’t Rely on Vanity Metrics

High open rates can be misleading. Look for consistency in inboxing, complaint trends, and downstream metrics like conversions. Especially at volume, surface-level wins can hide deeper issues.

Email deliverability isn’t just about avoiding spam filters — it’s about protecting your revenue, your reputation, and your ability to scale.

When you’re sending at high volumes, small mistakes get amplified. But the flip side is also true: a few smart systems, consistent habits, and a little technical know-how can dramatically improve how many of your messages actually get seen.

From authentication to list hygiene, and smart segmentation to real-time monitoring, every step strengthens your sender reputation and helps you reach more people who want to hear from you.

If you’re still wondering how to improve email deliverability in a way that actually works, the answer isn’t more hacks—it’s better systems, built for scale.

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