Pangea.io

Industry - Fintech
Project length - Ongoing
Key result - Safely scaled email outbound, moved off of Google, improved processes
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Testimonial - text
Testimonial rating
We wanted to add more volume to our campaigns without worrying about the backend – email warming, domain monitoring, all the labor-intensive tasks that were slowing down our pipeline growth. Senders jumped in, moved us to their infrastructure, and helped us scale safely. The results speak for themselves.
Aeron Sullivan
Chief Executive Officer & Founder
About Pangea.io
Built for international businesses juggling multiple currencies (and often losing money in the process), Pangea is the very first AI-powered platform helping with cost-effective FX hedging and risk mitigation. 

Given how saturated the fintech sphere has become, it’s vital for Pangea to be able to reach companies they can be valuable to, without worrying about spam or reputation issues. Synonymous with safety, Pangea wanted an equally secure way to scale and refine their outreach – and Senders Protocol was the way to go.

Project Goals
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Reach more target companies safely
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Enable the client to focus on targeting, strategy, and differentiation by taking over all deliverability management and monitoring
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Maintain compliance leveraging Global Relay’s email archiving feature
Project Challenges
Compliance-heavy environment
Compliance-heavy environment
Our Solution
Moved their sending to our tried and tested infrastructure – all the while maintaining required level of compliance
Unlocked more sends, helping the team send up to 20,000 emails per month safely and compliantly
After the complete technical setup and warming, the Senders team engages in daily deliverability and performance monitoring, enabling the Pangea team to focus on strategic targeting, email copy testing, and lead generation
Project Features
Protocol’s complete deliverability infrastructure setup
Implementing preventative deliverability tactics to safeguard against reputation damage and spam blocks
Ongoing infrastructure oversight and support
Proactive system testing and campaign monitoring allowing the Senders team to spot any possible deliverability issues before they become issues
A custom set of response measures in case any sending challenges arise
Project Results
Significant outreach improvement, allowing the client to enhance targeting as well as inbox placement with our overall deliverability. Add to that, delegating deliverability over to Senders, the Pangea team was able to become more agile in providing value to target customers and differentiate themselves clearly in this competitive market.
Implement email compliance required for the Fintech sector, while safely reaching more people over time.
The Pangea team finally rerouted their internal resources to more mission-critical, lead-gen work, such as strategy and targeting refinement, which in turn helped connect them with more meaningful prospects.
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Pangea.io
Industry - Fintech
Project length - Ongoing
Key result - Safely scaled email outbound, moved off of Google, improved processes 

Founded by chef David Chang, Momofuku is a renowned culinary brand with a nation-wide presence, including restaurants and an online store with delicious goods. They ran into an issue with their email sending – high bounce rates and blocked sending.

With hundreds of thousands of people on their email lists eager to stay informed, and an impeccable reputation to uphold, Momofuku wanted to nip this problem in the bud quickly.

  • Momofuku reached out to Senders to run a diagnostic test on their sending infrastructure and find the root cause
  • Senders deliverability experts discovered an issue with their DMARC, which was preventing emails from being sent, as their WordPress wasn't aligned with their SPF
  • Senders provided the most effective solution helping Momofuku restore safe sending, and suggested next steps to ensure everything keeps running smoothly on their end
  • The client reported that Senders helped identify the problem and got them back on track 

Up for coffee with a health kick, sans the jitters? Try Everyday Dose – a brand on a mission to provide coffee lovers with a healthy alternative packed with all kinds of goodies. The Founder, Jack Savage, learned through personal experience that we needed an option that doesn’t lead to a slew of possible side-effects. That’s how this mushroom-based blend with nootropics and collagen protein came to be, helping boost focus, energy, and reduce stress in one go.

The Everyday Dose team prides itself on excellent customer support, in addition to their delicious set of products. So when they spotted DNS propagation issues setting up their customer experience platform, they reached out to Senders to find the best way to sort it out.

  • Senders deliverability experts confirmed the problem the team at Everyday Dose initially diagnosed
  • To enable healthy DNS propagation, the Senders team helped clean their DNS registrar of old DNS records that were causing issues with propagation
  • The client reported they were now able to set up their DNS correctly, enabling them to run their platform smoothly

Myrina.ai stands out as a trailblazer in empowering women entrepreneurs through technology and a supportive community.

Myrina.ai offers a cutting-edge range of AI-powered SaaS marketing and sales tools that cater specifically to female entrepreneurs and women-led businesses. Myrina.ai enables users to automate marketing and sales, while helping them scale their authentic selves while saving time and boosting conversions. Their Myrina’s Army community fosters a supportive platform that champions female entrepreneurs and their values, empowering them to conquer barriers and achieve their business goals. The company's dedication to providing not only top-notch technological solutions but also a platform for networking and mentorship underscores their commitment to fostering success among women in the entrepreneurial space.

Naturally, they wanted to make sure their email sending infrastructure was set up correctly to protect their reputation and successfully reach their recipients. Our deliverability team worked with the client’s team on:

  • Aligning the client’s three domains with Amazon to make sure they are compatible and optimized in order to integrate with Amazon’s system.
  • Setting up a proper DMARC policy to protect their domains against unauthorized use and phishing scams.
  • Enhancing email deliverability as well as security, so that each email sent from these domains can be properly authenticated and more likely to land in the right inbox.
  • As a result, the client can protect the reputation of their business and domains, while safely sending out their email campaigns.

Sometimes the sheer number of options of any product can be daunting – how on earth do you pick the right one? This is especially true with supplements, as we can find them just about anywhere, but we can rarely understand a third of the ingredients listed. Unlike most, Physician’s Choice provides supplements with pure, potent ingredients that work. No fillers or “proprietary” blends with unidentified ingredients. They do the research, so you don’t have to.

Integrity and transparency are part of their core values, so when their team ran into sending issues, they were referred to Senders.

  • The client’s team spotted issues with DMARC failures in Google Postmaster
  • The Senders deliverability team worked with the client to update the DMARC configuration to enable report collection
  • The client is now able to obtain detailed reports to diagnose the exact causes of the failures and prevent them in the future with proper DMARC setup
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